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  • Where is my order?
    When you order with Lemoor, you will receive a confirmation email with a tracking number, which you can use to find out the status of your shipment.
  • How is my International shipping cost calculated?
    Our shipping rates are based off the calculated weight of your order. Please note we do not make any money from the shipping charges on your order.
  • What are the different methods of payments that you accept?
    We accept all major credit cards including Visa, MasterCard, American Express. We also accept payments via PayPal.
  • I just placed an order, can I add to it?"
    We're sorry, once an order is placed, you cannot add, delete or alter it. If it has not yet shipped, you can cancel the order so it can be replaced with the additional items.
  • How can I cancel my order?
    You have 60 minutes to call or email a cancelation of order after it is placed.
  • Can I change my address after my order was shipped?
    We're sorry, once an order ships, we cannot change the address, cancel, or otherwise stop shipment.
  • When will I get an order confirmation?
    Usually confirmations are emailed to you within moments of completing your order.
  • When will I get a shipping confirmation?
    Lemoor is proud to offer same-day shipping on most orders placed before 12 noon (EST). Shipping confirmation is sent via email once your order has left our warehouse.
  • How can I contact the company?
    Visit our contact page where you will find a convenient contact form along with our mailing address. We also offer live chat services! Simply scroll to the top of any page on www.lemoor.com.au and click on "Live Chat."
  • Does Lemoor have a mobile website?
    By visiting Lemoor on your mobile or smart device, you will be automatically directed to our sleek, user-friendly mobile site. You'll find all the convenient aspects of our full website right in the palm of your hand!
  • What are cookies?
    Cookies are very small files downloaded by your web browser and used to remember the particulars of your last visit to PipingRock.com. They are only used to keep track of the contents of your shopping cart.
  • What is your privacy policy?
    Our full privacy policy is available for your review here.
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